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Malones is a city centre family run Irish bar, that prides itself on live music, sport and an ability to deliver a great night out with its electric atmosphere. We are looking to add to our fantastic team for both full time and part time positions.
This role responsible for providing high standard of service to our customers, from taking order to serving drinks. The role will require you to working closely with the management team for the entire venue to develop the bar and ensure a positive customer experience. The right candidate should possess strong product knowledge and be able to confidently converse with customers.
Personal Requirements
· Pleasant and polite manner
· Strong ability to self motivate to work together as part of a team
· Must possess good communication skills
· Self-discipline, leadership, good time keeping, and outgoing personality are key attributes
· Ability to handle and work under pressure whist coordinating a wide range of tasks
Key Accountabilities
· Adhere to company standards in service
· Work closely with the management team and complete tasks given to you
· Adhere to licensing laws
· Ensure your are respectable and offering a positive service
· Mixing and serving drinks as per the company standards
· Ensuring and safe working environment for other employees and customers
· Respond directly to task given to you in a timely manor
Ensure that the experience of other team members is positive, and attitudes are correct for service.
Customer Experience
Ensure that the service provided is premium, upbeat and efficient and that all staff are adhering to this.
All customer issues are dealt with promptly and according to procedure
Report any issues that you are unable to resolve to your management team that you cannot deal appropriately with yourself.
Experience and Training
The ideal candidate will have come from previous bar or waiting experience, working in high volume venues and be able to hit the ground running. All training will be provided. The company will invest in various levels of training for this position, including individual FLOW training modules that are specific to the role as well as opportunities to go through additional training.
Job Types: Full-time, Part-time, Permanent
Salary: £10.42 per hour
Benefits:
- Discounted or free food
- Employee discount
- Sick pay
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
COVID-19 considerations:
We have a full COVID-19 procedure in place in our venue.
Experience:
- Hospitality: 1 year (preferred)
Language:
- English (required)
Shift availability:
- Night shift (required)
- Day shift (required)
Work Location: In person
